Control: AWS > Well-Architected Tool > AWS Well-Architected Framework > Operational Excellence

Primary Policies

The following policies can be used to configure this control:

• Operational Excellence
• Operational Excellence > OPS 01. How do you determine what your priorities are?
• Operational Excellence > OPS 01. How do you determine what your priorities are? > Evaluate compliance requirements
• Operational Excellence > OPS 01. How do you determine what your priorities are? > Evaluate threat landscape
• Operational Excellence > OPS 01. How do you determine what your priorities are? > Evaluate tradeoffs
• Operational Excellence > OPS 01. How do you determine what your priorities are? > Evaluate external customer needs
• Operational Excellence > OPS 01. How do you determine what your priorities are? > Evaluate governance requirements
• Operational Excellence > OPS 01. How do you determine what your priorities are? > Evaluate internal customer needs
• Operational Excellence > OPS 01. How do you determine what your priorities are? > Manage benefits and risks
• Operational Excellence > OPS 02. How do you structure your organization to support your business outcomes?
• Operational Excellence > OPS 02. How do you structure your organization to support your business outcomes? > Operations activities have identified owners responsible for their performance
• Operational Excellence > OPS 02. How do you structure your organization to support your business outcomes? > Responsibilities between teams are predefined or negotiated
• Operational Excellence > OPS 02. How do you structure your organization to support your business outcomes? > Processes and procedures have identified owners
• Operational Excellence > OPS 02. How do you structure your organization to support your business outcomes? > Resources have identified owners
• Operational Excellence > OPS 02. How do you structure your organization to support your business outcomes? > Mechanisms exist to identify responsibility and ownership
• Operational Excellence > OPS 02. How do you structure your organization to support your business outcomes? > Team members know what they are responsible for
• Operational Excellence > OPS 02. How do you structure your organization to support your business outcomes? > Mechanisms exist to request additions, changes, and exceptions
• Operational Excellence > OPS 03. How does your organizational culture support your business outcomes?
• Operational Excellence > OPS 03. How does your organizational culture support your business outcomes? > Diverse opinions are encouraged and sought within and across teams
• Operational Excellence > OPS 03. How does your organizational culture support your business outcomes? > Communications are timely, clear, and actionable
• Operational Excellence > OPS 03. How does your organizational culture support your business outcomes? > Executive Sponsorship
• Operational Excellence > OPS 03. How does your organizational culture support your business outcomes? > Team members are empowered to take action when outcomes are at risk
• Operational Excellence > OPS 03. How does your organizational culture support your business outcomes? > Escalation is encouraged
• Operational Excellence > OPS 03. How does your organizational culture support your business outcomes? > Experimentation is encouraged
• Operational Excellence > OPS 03. How does your organizational culture support your business outcomes? > Team members are enabled and encouraged to maintain and grow their skill sets
• Operational Excellence > OPS 03. How does your organizational culture support your business outcomes? > Resource teams appropriately
• Operational Excellence > OPS 04. How do you design your workload so that you can understand its state?
• Operational Excellence > OPS 04. How do you design your workload so that you can understand its state? > Implement application telemetry
• Operational Excellence > OPS 04. How do you design your workload so that you can understand its state? > Implement user activity telemetry
• Operational Excellence > OPS 04. How do you design your workload so that you can understand its state? > Implement dependency telemetry
• Operational Excellence > OPS 04. How do you design your workload so that you can understand its state? > Implement transaction traceability
• Operational Excellence > OPS 04. How do you design your workload so that you can understand its state? > Implement and configure workload telemetry
• Operational Excellence > OPS 05. How do you reduce defects, ease remediation, and improve flow into production?
• Operational Excellence > OPS 05. How do you reduce defects, ease remediation, and improve flow into production? > Fully automate integration and deployment
• Operational Excellence > OPS 05. How do you reduce defects, ease remediation, and improve flow into production? > Use build and deployment management systems
• Operational Excellence > OPS 05. How do you reduce defects, ease remediation, and improve flow into production? > Implement practices to improve code quality
• Operational Excellence > OPS 05. How do you reduce defects, ease remediation, and improve flow into production? > Use configuration management systems
• Operational Excellence > OPS 05. How do you reduce defects, ease remediation, and improve flow into production? > Make frequent, small, reversible changes
• Operational Excellence > OPS 05. How do you reduce defects, ease remediation, and improve flow into production? > Use multiple environments
• Operational Excellence > OPS 05. How do you reduce defects, ease remediation, and improve flow into production? > Perform patch management
• Operational Excellence > OPS 05. How do you reduce defects, ease remediation, and improve flow into production? > Share design standards
• Operational Excellence > OPS 05. How do you reduce defects, ease remediation, and improve flow into production? > Test and validate changes
• Operational Excellence > OPS 05. How do you reduce defects, ease remediation, and improve flow into production? > Use version control
• Operational Excellence > OPS 06. How do you mitigate deployment risks?
• Operational Excellence > OPS 06. How do you mitigate deployment risks? > Fully automate integration and deployment
• Operational Excellence > OPS 06. How do you mitigate deployment risks? > Automate testing and rollback
• Operational Excellence > OPS 06. How do you mitigate deployment risks? > Use deployment management systems
• Operational Excellence > OPS 06. How do you mitigate deployment risks? > Deploy using parallel environments
• Operational Excellence > OPS 06. How do you mitigate deployment risks? > Deploy frequent, small, reversible changes
• Operational Excellence > OPS 06. How do you mitigate deployment risks? > Plan for unsuccessful changes
• Operational Excellence > OPS 06. How do you mitigate deployment risks? > Test using limited deployments
• Operational Excellence > OPS 06. How do you mitigate deployment risks? > Test and validate changes
• Operational Excellence > OPS 07. How do you know that you are ready to support a workload?
• Operational Excellence > OPS 07. How do you know that you are ready to support a workload? > Ensure consistent review of operational readiness
• Operational Excellence > OPS 07. How do you know that you are ready to support a workload? > Make informed decisions to deploy systems and changes
• Operational Excellence > OPS 07. How do you know that you are ready to support a workload? > Ensure personnel capability
• Operational Excellence > OPS 07. How do you know that you are ready to support a workload? > Use playbooks to investigate issues
• Operational Excellence > OPS 07. How do you know that you are ready to support a workload? > Use runbooks to perform procedures
• Operational Excellence > OPS 08. How do you understand the health of your workload?
• Operational Excellence > OPS 08. How do you understand the health of your workload? > Validate the achievement of outcomes and the effectiveness of KPIs and metrics
• Operational Excellence > OPS 08. How do you understand the health of your workload? > Collect and analyze workload metrics
• Operational Excellence > OPS 08. How do you understand the health of your workload? > Identify key performance indicators
• Operational Excellence > OPS 08. How do you understand the health of your workload? > Define workload metrics
• Operational Excellence > OPS 08. How do you understand the health of your workload? > Learn expected patterns of activity for workload
• Operational Excellence > OPS 08. How do you understand the health of your workload? > Alert when workload anomalies are detected
• Operational Excellence > OPS 08. How do you understand the health of your workload? > Establish workload metrics baselines
• Operational Excellence > OPS 08. How do you understand the health of your workload? > Alert when workload outcomes are at risk
• Operational Excellence > OPS 09. How do you understand the health of your operations?
• Operational Excellence > OPS 09. How do you understand the health of your operations? > Validate the achievement of outcomes and the effectiveness of KPIs and metrics
• Operational Excellence > OPS 09. How do you understand the health of your operations? > Collect and analyze operations metrics
• Operational Excellence > OPS 09. How do you understand the health of your operations? > Identify key performance indicators
• Operational Excellence > OPS 09. How do you understand the health of your operations? > Define operations metrics
• Operational Excellence > OPS 09. How do you understand the health of your operations? > Learn the expected patterns of activity for operations
• Operational Excellence > OPS 09. How do you understand the health of your operations? > Alert when operations anomalies are detected
• Operational Excellence > OPS 09. How do you understand the health of your operations? > Establish operations metrics baselines
• Operational Excellence > OPS 09. How do you understand the health of your operations? > Alert when operations outcomes are at risk
• Operational Excellence > OPS 10. How do you manage workload and operations events?
• Operational Excellence > OPS 10. How do you manage workload and operations events? > Automate responses to events
• Operational Excellence > OPS 10. How do you manage workload and operations events? > Communicate status through dashboards
• Operational Excellence > OPS 10. How do you manage workload and operations events? > Define escalation paths
• Operational Excellence > OPS 10. How do you manage workload and operations events? > Use processes for event, incident, and problem management
• Operational Excellence > OPS 10. How do you manage workload and operations events? > Prioritize operational events based on business impact
• Operational Excellence > OPS 10. How do you manage workload and operations events? > Have a process per alert
• Operational Excellence > OPS 10. How do you manage workload and operations events? > Enable push notifications
• Operational Excellence > OPS 11. How do you evolve operations?
• Operational Excellence > OPS 11. How do you evolve operations? > Allocate time to make improvements
• Operational Excellence > OPS 11. How do you evolve operations? > Define drivers for improvement
• Operational Excellence > OPS 11. How do you evolve operations? > Implement feedback loops
• Operational Excellence > OPS 11. How do you evolve operations? > Perform Knowledge Management
• Operational Excellence > OPS 11. How do you evolve operations? > Perform operations metrics reviews
• Operational Excellence > OPS 11. How do you evolve operations? > Perform post-incident analysis
• Operational Excellence > OPS 11. How do you evolve operations? > Have a process for continuous improvement
• Operational Excellence > OPS 11. How do you evolve operations? > Document and share lessons learned
• Operational Excellence > OPS 11. How do you evolve operations? > Validate insights

Category

• Other

In Your Workspace

• Controls by Resource report
• Controls by Control Type report

Developers

Control Type URI

tmod:@turbot/aws-wellarchitected-framework#/control/types/ops

Category URI

tmod:@turbot/turbot#/control/categories/other

GraphQL

query controlType(id: "tmod:@turbot/aws-wellarchitected-framework#/control/types/ops") { … }

query controls(filter: "controlTypeId:'tmod:@turbot/aws-wellarchitected-framework#/control/types/ops'") { … }

CLI

Get Controls

turbot graphql controls --filter "controlTypeId:tmod:@turbot/aws-wellarchitected-framework#/control/types/ops"