Policy: ServiceNow > Custom > Record > CMDB > Title

Specify the data key(s) used to retrieve the title of ServiceNow custom records. This policy accepts an array of strings in order of preference.

When configuring the array (e.g., ["name", "title", "sys_id"]), the system will try each field in order until it finds a non-empty value to use as the title. This allows for fallback options if preferred fields are missing or empty.

This policy ensures accurate identification of records, and is used to populate the title of the record in Guardrails.

Targets

This policy targets the following resource types:

ServiceNow > Custom > Table

Primary Policy

This policy is used with the following primary policy:

ServiceNow > Custom > Record > CMDB

Policy Specification

Schema Type	`array`
Default	`- name - display_value - display_name - title - label - short_description - number - sys_name - sys_title - sys_id`

In Your Workspace

Policy Settings by Type report

Developers

Category URI

tmod:@turbot/turbot#/control/categories/cmdb

Policy Type URI

tmod:@turbot/servicenow-custom#/policy/types/recordCmdbTitle

GraphQL

query policyType(id: "tmod:@turbot/servicenow-custom#/policy/types/recordCmdbTitle") { … }

query policySettings(filter: "policyTypeId:'tmod:@turbot/servicenow-custom#/policy/types/recordCmdbTitle'") { … }

query policyValues(filter: "policyTypeId:'tmod:@turbot/servicenow-custom#/policy/types/recordCmdbTitle'") { … }

CLI

Get Policy Type

turbot graphql policy-type --id "tmod:@turbot/servicenow-custom#/policy/types/recordCmdbTitle"

Get Policy Settings

turbot graphql policy-settings --filter "policyTypeId:tmod:@turbot/servicenow-custom#/policy/types/recordCmdbTitle"